Common questions.

Uplevel Bio is a concierge wellness service that connects clients with licensed prescribing clinicians and 503A compounding pharmacies for peptide and metabolic health protocols. We operate in all 50 states.

We're not a medical practice. The clinicians who review your intake and prescribe your protocol are independent — they practice through a dedicated provider network. The pharmacies that compound and ship your medication are state-licensed 503A facilities, also independent of Uplevel.

What you get from Uplevel: the platform that makes this work — the intake, the patient care team, the wearable integration, the included educational resources, and the transparent pricing.

Three structural things make Uplevel different from membership-based concierge peptide services:

• Transparent pricing. Every protocol shows its full price on the homepage. No application gate, no membership fee on top of the medication.
• All 50 states. Most concierge peptide services operate in 16–20 states. We cover the country.
• Wearable-verified. Connect the wearable you already own and your protocol's effects show up in your data. We don't ask you to take outcomes on faith.

You also get the patient care team and the included educational resources at no additional cost.

No. Uplevel Bio is a concierge wellness service. We operate the technology platform that connects you with independent licensed clinicians (through the dedicated provider network) and state-licensed 503A pharmacies. All medical decisions — prescribing, dosing, contraindication review, and ongoing clinical monitoring — are made solely by the prescribing provider, not by Uplevel.

• Therapeutic-dose GLP-1 program — with or without B12 additive
• Microdose GLP-1 program — with or without B12 additive

• BPC-157 / TB-500 (recovery, soft tissue)
• AOD-9604 (fat metabolism)
• MOTS-C (metabolic, cellular)
• NAD+ (energy, longevity)
• Sermorelin (growth hormone pathway)
• GHK-Cu (skin, tissue)
• Glutathione (antioxidant)
• Lipo-B (lipotropic blend)
• Semax / Selank (cognition, mood)

You can pick a multi-peptide protocol designed for a specific outcome — Metabolic Reset, Microdose Maintenance, The Wolverine, The Longevity Protocol, Lean & burn, The Brain Protocol — or buy single peptides directly through the Build your own path.

Yes. We offer GLP-1-backed programs at therapeutic-dose and microdose strengths, with or without B12 additive. Consultations and medical services are provided by licensed prescribing clinicians, who decide which option fits your medical history and goals during the intake review.

Two homepage protocols are GLP-1 anchored: Metabolic Reset (therapeutic dose) and Microdose Maintenance (microdose). Both are compounded medications prepared by 503A pharmacies under medical supervision.

That doesn't mean the medication is unregulated or unsafe. The safety comes from your clinician's review of your medical history and the 503A pharmacy following strict sterile-compounding standards (facility controls, sterility testing, identity and potency verification, beyond-use dating).

Compounded medications can be customized in ways commercial brand-name products can't — different strength, different combination, different format, different route of administration. The prescribing clinician decides which option (compounded or brand) is most appropriate based on your history and goals.

Brand-name products are FDA-approved but may not always be available, affordable, or offered in the exact dosing a particular client needs. Compounding fills that gap under medical supervision.

A 503A pharmacy is a state-licensed pharmacy that prepares custom compounded medications for individual patients based on a prescription. They operate under strict regulations from state boards of pharmacy and must meet:

• Sterile-compounding standards
• Facility controls
• Identity, potency, sterility, and endotoxin testing
• Ingredient quality verification
• Beyond-use dating on every vial

503A pharmacies do not produce mass-market drug products. They prepare patient-specific medications, which is why their formulations are exempt from the standard FDA approval pathway under Section 503A of federal law.

A protocol is a clinically designed prescription for a specific outcome — for example, The Wolverine prescribes BPC-157/TB-500 for recovery, and The Longevity Protocol combines NAD+, MOTS-C, and GHK-Cu for cellular health. Some protocols are a single peptide; others combine several. A single peptide is one compound prescribed on its own, for clients who already know what they want.

The patient care team and educational resources come with both.

A real human on our care team — not a chatbot, not a ticket queue. For anything clinical, we loop in your prescribing provider. We reply as quickly as practical during business hours, and your prescribing provider stays reachable for the entire time you're on a protocol.

The patient care team handles everything around your protocol that isn't a clinical decision — onboarding, dosing questions, peptide handling, side-effect concerns, ordering and shipping, and routing anything clinical to your prescribing provider quickly. They are real humans, reachable through your patient portal.

• At intake — Help you complete your intake form and answer questions about the protocols.
• Onboarding — Walk you through your first dose, what to expect in the first 14 days, and what to flag.
• Along the way — Answer dosing questions, peptide handling and storage questions, ordering and shipping questions, and any practical concerns.
• Clinical escalation — Route anything medical (side effects, dose questions, eligibility) to your prescribing provider, fast.
• Maintenance & adjustment — Help you communicate with your provider when your protocol needs to evolve.

Dr. Crystal Broussard, MD (NPI 1588688576) is a Family Medicine physician who provides medical services through the Asher Med provider network. She is one of the prescribing providers who may review your intake.

Dr. Broussard is an independent physician. She is not employed by Uplevel Bio and does not serve as our medical director. Medical decisions are made solely by the prescribing provider.

No. Uplevel Bio is a concierge wellness service, not a medical practice. We do not have a medical director. All medical decisions — prescribing, dosing, contraindication review, ongoing monitoring — are made solely by the independent prescribing clinicians in the provider network.

Your prescribing provider may vary based on state availability and clinical need. The patient care team works with you across the entire protocol; the prescribing provider is the one who reviews your intake and writes your prescription.

Through the patient portal once you've signed up. The team replies as quickly as practical during business hours. Anything clinical (side effects, dose changes) gets routed to your prescribing provider quickly. For medical emergencies, call 911.

• 5-minute online intake
• 24-hour clinical review (often faster)
• 2-day shipping from a 503A pharmacy

Most clients have their first vial in hand 3–4 days after starting the intake.

A 5-minute health questionnaire covering your goals, medical history, current medications, and any conditions that might affect your protocol. The prescribing clinical team reviews everything before approving.

You don't need labs to start most protocols, though they may be requested for some. Honesty on the intake matters — it's how the clinician decides what fits your physiology and goals.

Not every intake results in a prescription. The prescribing clinician may decline if they identify a contraindication or determine a particular protocol isn't appropriate for your history. If that happens, you'll get an explanation, and the patient care team can help you understand alternatives.

Connect Oura, Whoop, or Apple Health to your patient portal. Your protocol's effects show up where you can see them — sleep quality, recovery score, HRV, activity. The patient care team and your prescribing provider can reference this data when discussing how your protocol is working and whether adjustments make sense.

The wearable integration is included with every order. You bring the wearable you already own.

Some protocols may require baseline lab testing. If needed, your prescribing provider will tell you. You can use your local lab, or the patient care team can help coordinate. Most clients can start without labs, but labs may be required to continue beyond a certain point.

Some clients run more than one protocol at a time (recovery plus cognition, for example). Talk to the patient care team about layering — your prescribing provider will review medical compatibility before anything is added.

Your prescribing clinical team works with you to decide what's next — continue at the same dose, taper to maintenance, switch protocols, or stop. The decision is medical and made between you and your provider. Nothing is auto-charged without your knowledge.

No. Uplevel is a cash-pay service. This is intentional — it lets us offer clinical review, prescription, 503A pharmacy fulfillment, two-day shipping, the patient care team, and the wearable integration in a single all-in price without insurance friction.

No. Every protocol price on the homepage includes the provider consult, the prescription, and shipping. The patient care team is included. The wearable integration is included. The educational resources (Healthy Habits Guide, Nutrition Guide, Beginners Gym Guide, Transformation Blueprint) are included.

No. Each order is one-time and there's no auto-renewal — reorder when you're ready. Choosing a 3-month supply at checkout means the per-order processing and shipping fees only apply once instead of three times.

Once a prescription has been written and the medication shipped, it cannot be returned per pharmacy regulations. If you've paid for services that haven't been rendered, contact the patient care team and we'll review.

Two reasons. One: we'd rather have buyers who know what they're signing up for than buyers who feel locked in once they've applied. Two: transparent pricing forces us to compete on the actual product — clinical rigor, the patient care team, the wearable verification — instead of on the application gate.

Safety comes from three places:

• Clinical oversight. A licensed prescribing clinician reviews your medical history, current medications, and goals before approving any protocol. Dose adjustments are made only by clinicians.
• Pharmacy quality. State-licensed 503A pharmacies meet strict sterile-compounding standards — facility controls, sterility testing, identity and potency verification, beyond-use dating, full lot traceability.
• Ongoing review. Side effects and concerns get routed back to your prescribing provider. The patient care team stays in touch throughout your protocol.

That said: no medication is risk-free. Every protocol carries some risk that the prescriber will discuss with you.

Mild side effects (some nausea, feeling fuller faster, occasional fatigue) are common when starting or adjusting a protocol. They often resolve as your body adjusts and can usually be supported with simple lifestyle adjustments — meal pacing, hydration, fiber. The patient care team can walk you through these.

Severe, sudden, or worsening symptoms — intense abdominal pain, severe vomiting, trouble breathing, fainting, allergic reaction — require immediate attention from your prescribing provider or urgent care. The patient care team will route any clinical concern to your prescriber quickly.

For medical emergencies, call 911.

Message us. We'll triage whether it's a normal adjustment or something worth flagging to your provider, and we'll loop them in same-day if needed. Your provider stays reachable for the entire time you're on a protocol.

Every batch is third-party lab tested for identity, potency, and sterility before it leaves the 503A pharmacy. Shipping is included, two-day, with cold-pack where required and a tracked confirmation the moment it leaves the lab.

All 50 states. Telehealth consultations and prescriptions are handled in accordance with each state's telehealth laws and regulations.

We work with Greenville Pharmacy in Greenville, PA — a state-licensed 503A compounding pharmacy that meets sterile-compounding and third-party testing standards.

Yes. All clinical interactions, intake forms, and patient data are handled in accordance with HIPAA Privacy Rule requirements. See our Patient Privacy Practices for full details.

LegitScript approval is in process. The badge will surface on the site once the certification is granted.

Yes. Send us your current protocol and we'll match or improve it — same compounds, all-in pricing, no membership fee on top. If you're partway through a vial elsewhere, we'll time your first Uplevel shipment so nothing overlaps.

Start with the outcome you're after — recovery, longevity, fat loss, focus, weight management. The protocol cards on the homepage are organized by outcome with the underlying peptide stack listed at the bottom of each.

If you're not sure, complete the intake and the prescribing clinician will recommend what fits based on your history and goals. The patient care team can also help you talk through options before you commit.

No. The clients who get the most out of these protocols tend to be people in their 30s, 40s, and 50s who are already doing the basics (sleep, nutrition, movement) reasonably well and want a more measurable next layer. Some are athletes; many aren't. The wearable integration is what makes outcomes legible regardless of where you're starting.

It varies by protocol and by person. Recovery protocols often show changes in recovery scores within weeks. Metabolic protocols typically show body composition trends over the first 30–60 days. Cognition protocols are usually a slower build.

The wearable data will tell you what's actually changing, which is part of the reason it's included.

Most peptide protocols are designed in cycles, not as permanent prescriptions. Your prescribing provider will discuss whether continuing, tapering, switching, or pausing makes sense based on how you're responding and what your wearable data shows.